Terms & Conditions

You may use this website for lawful, personal, and informational purposes. Do not interfere with the website, attempt unauthorised access, or use its content in a misleading way.

Product descriptions, images, dimensions, natural variation, and usage information are provided to help owners compare products. Natural products may vary, and information is not veterinary advice or a guarantee that a product will suit every dog.

An order enquiry is not confirmed until Merrimore has confirmed availability, delivery details, price, and payment arrangements. Prices and promotions may change before confirmation. Payment instructions are provided for the confirmed enquiry.

Promotions and discount codes apply only when the stated conditions are met and may have limits or an end date. Merrimore may correct an obvious error in a promotion before an order is confirmed.

Delivery arrangements are confirmed for each order enquiry. If you need to cancel or change an enquiry, contact Merrimore as soon as possible; whether a change can be made depends on its status and any arrangements already made. No separate returns or refunds policy is created by these terms.

Website information is provided in good faith for general product and service information. To the extent permitted by applicable law, Merrimore does not promise that the website will always be uninterrupted or that product information can account for every dog's individual needs. Owners should supervise feeding and chewing appropriately.

Merrimore and its licensors retain rights in the website content, branding, images, and materials. You may not reproduce or adapt them for commercial use without permission.

Merrimore may update these terms as the website or customer process changes. The current version is published on this page. Questions can be sent to info@merrimore.com.