Shipping & Delivery
Current delivery information for Merrimore customer enquiries and orders.
Hong Kong coverage
Merrimore currently offers sales within Hong Kong. Delivery arrangements are confirmed with the customer before payment or fulfilment.
Macau availability
Macau delivery is not currently listed as a supported delivery destination. Contact Merrimore before placing an enquiry if you need to discuss a different destination.
Shipping threshold and fee
Orders with a subtotal of HKD 300 or above receive free delivery. Orders below that threshold have a delivery fee of HKD 50. These values match the current cart pricing configuration.
Dispatch and delivery timing
Dispatch and estimated delivery timing are confirmed for the specific order enquiry. Timing may vary with product availability, address, courier capacity, weather, logistics disruption, or public holidays.
Address accuracy and failed delivery
Customers are responsible for providing an accurate, complete delivery address and contact details. If delivery fails because the address or contact details are incomplete or unavailable, Merrimore will contact the customer to discuss the next available arrangement.
Weather, logistics, and holidays
Severe weather, transport disruption, courier constraints, and holiday arrangements may delay dispatch or delivery. We will communicate material changes when the relevant information is available. For questions, contact info@merrimore.com.
